Stupid is as stupid does

Well, after over an hours worth of driving (the trip to Hayes was not fun, the traffic was pretty heavy). I got my new phone. At least I though I did. When I opened up the box I discovered that the geniuses at o2 had sent me a black K800i, not the silver Bond edition that I asked for. I did actually make it abundantly clear that I wanted the silver one, so quite how they managed to send me the black one is beyond me. I now have to wait until Wednesday when they have promised (after I had to make phone calls to 3 different people, giving each of them all my details) to send me a replacement phone and collect the incorrect one. We’ll see.

Am I being to pedantic? Should I have simply accepted the Black phone? Am I making too much out of this?

I just get frustrated when things go wrong as they quite frequently do when they are out of my control. A part of me knew that this would happen. Things like this always happen when I have to rely on other people. I really wish I didn't have to. Nobody seems to really care any more. I'm not sure I entirely blame the staff though they must shoulder a far amount of the blame. It seems that a great number of companies have a complete inability to get things done correctly. I know that was certainly the case where I last worked. I would say that I spent about half my time sorting out complaints from people who had been sent wrong/damaged items, all because warehouse staff couldn't be bothered/weren't to do their jobs properly. All that made it difficult to actually do my job properly. Things had to be rushed and inevitably the odd mistake was made which caused even more disruption. I tried to explain that the warehouse staffs incompetence was causing me problems, but my boss just said "I don't care." When the problems continued I was told that I would have to inspect some of the deliveries that the warehouse prepared, costing me yet more time. It's crazy. That place was appalling; they didn't care about their staff and couldn't manage things properly. I really hope that it closes down. Obviously I hope that everybody who's any good finds another job though, but mostly I hope that the people who run the company find themselves poverty stricken, unable to buy toilet brushes costing over £100 (I know for a fact that the owner of the company spent this much money on one. Why should people be allowed to spend silly money on ridiculous extravagances whilst others suffer. It explains why they only pay such paltry wages, wages that were insufficient to live on).

I really haven’t had good experiences with jobs, and it’s making me reluctant to find another. At least I’m not prepared to work in a job I hate for a company I despise with people I loathe. Not again.

And I certainly don't want to work for a company who devote time to chastising their employees for writing notes on their notepads (which nobody, not even within the company, would see) in the "wrong" colour ink. It's pathetic.